Refund policy

Return & Refund Policy

Thank you for shopping with Lift Core Fit. We are committed to providing high-quality fitness products and excellent customer service. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. 30-Day Return Policy

We offer a 30-day return period from the date your order is delivered.

To be eligible for a return, your item must:

Be unused and in its original condition.
Be returned in its original packaging with all accessories and manuals included.
Include proof of purchase or your order number.

Items returned without prior authorization may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

Used fitness equipment or accessories.
Personalized or customized products.
Gift cards.
Clearance or final sale items.
Products marked as non-returnable at the time of purchase.
Products showing signs of wear, misuse, or damage caused by the customer.

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

3. How to Request a Return

To initiate a return, please contact us at:

Email: support@liftcorefit.com

Please include:

Your order number.
The item(s) you wish to return.
The reason for the return.

If your request is approved, we will provide detailed return instructions.

Please do not return products without receiving prior authorization.

4. Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If your order arrives:

Damaged;
Defective;
Incorrect;
Missing parts;

please contact us within 7 days of delivery.

Include:

Your order number.
A description of the issue.
Clear photos of the product.
Photos of the packaging and shipping label.

Once verified, we will provide a replacement, exchange, or full refund where appropriate.

5. Exchanges

We only offer exchanges for products that are:

Damaged during shipping.
Defective.
Incorrectly shipped.

If you require a replacement, please contact our support team before returning the item.

6. Return Shipping Costs

If the return is due to our error (damaged, defective, or incorrect product), Lift Core Fit will cover the return shipping costs.

If the return is for any other reason, including ordering the wrong item or changing your mind, you are responsible for the return shipping costs.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned packages.

7. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved:

Your refund will be issued to your original payment method.
Please allow 5–10 business days for your bank or payment provider to process the refund.

Refunds may be reduced or declined if the returned product: